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Remote Customer Support Representative

Role Overview: You must know car parts names!
As a Remote Customer Support Representative, you will handle calls and messages on Yelp for a mechanic repair shop, ensuring excellent customer service and smooth communication.

Responsibilities:

Answer Calls:

Respond promptly and professionally to customer inquiries.
Provide accurate information about services, pricing, and scheduling.
Need to know vehicle automotive terms
Book appointments based on the shop's availability.
Manage Messages:

Monitor and reply to Yelp messages in a professional and courteous manner.
Address customer questions, concerns.

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